Vodafone has scrapped roaming charges for UK customers in 40 countries, meaning they can use their plans there without additional costs. However, the new terms are being applied initially only to new or upgraded contracts. The EU is expected to abolish roaming charges for its 28 member states in June. Countries in Vodafone’s roam-free destinations […]

Ofcom’s reaction to Openreach broadband installation delays was a record £42m fine, but according to Bamboo Technology Group MD Lorrin White there remains big questions over how quickly the UK’s fixed line network can be improved. “As a provider working in the fixed line arena for nearly 20 years we are used to the complexities […]


BT and Ofcom have reached agreement on a long-term regulatory settlement that will see Openreach become a distinct, legally separate company with its own Board within the BT Group. The agreement is based upon voluntary commitments submitted by BT that the regulator has said meet its competition concerns. Once the agreement is implemented around 32,000 […]

BT has denied customers are being forced to foot the bill for a new £1.2bn Champions League football rights deal after securing the contract in the wake of inflation-busting price rises for its broadband and phone services. The group has paid £1.18bn to fend off Sky and renew exclusive broadcast rights for Champions League and […]

Sensing the mid-market shift towards cloud adoption Avaya has targeted this high growth sector with the launch of new cloud solutions and signed ScanSource as its first EU wholesale provider for cloud comms. The cloud offering, which sits under the banner ‘Powered by Avaya’, enables channel partners to deliver the vendor’s UC, contact centre and […]

Phil Offord has joined KCOM as Enterprise Sales Director, bringing over 15 years of international business experience from across Europe and the US. He reports to Executive Vice Principal Stephen Long and will be responsible for the direction, development and management of the sales organisation. Long said: “Our sales team is focused on helping organisations […]

Responding to demand from partners Voiceflex is gearing up to launch FCA compliant SIP call recording and storage on March 1st. “Due to the large number of channels we support across multiple data centres, the conventional recording equipment wasn’t man enough for the job,” said Paul Taylor, Sales Director. Taylor also noted that call recording […]

BT has gone live with Tollring’s new real-time Credit and Fraud Management System (CFMS) on its Wholesale Hosted Centrex (WHC) platform. The cloud-based CFMS has been delivered in BT Wholesale’s data centre to provide real-time fraud detection and protection of the hosted platform. The CFMS monitors call trends, implements rules and triggers alerts to protect […]