Installation & Maintenance

The service from the initial contact to installation and after care has been second to none. Our initial concern was the age and lay out of each buildings considering the age of the properties along with connecting the two hotels together on the same network. The installation was quick and trouble free along the depth of knowledge of the engineers. Simon Rowe, General Manager – The Bedford Hotel

We often find that when organisations move premises or introduce new IT & Telecoms solutions they can be faced with the challenge of installing, configuring, setting up and maintaining systems that they are not familiar with.

Our trained engineers have a wealth of experience in delivering installations and can provide you with peace of mind that systems you have invested in will be configured correctly to ensure they perform to the full potential.

Our installation and maintenance services include;

Cabling

If you’re moving offices, expanding your workforce or looking to introduce wireless networks our engineers can help.

With a wealth of experience in installing LANs (including wireless LANs) our engineers will work with you to understand your requirements and deliver a cabling solution that meets those needs.

To discuss your requirements contact the team.

Is your organisation looking to implement a door entry or CCTV solution?

Installing these solutions correctly to ensure that they deliver the outcome you require is vital. Our engineers will work with you to understand your exact needs and we can even source the physical kit as well.

To discuss your requirements contact the team.

There’s nothing worse than investing in a telephony solution that you know meets all of your requirements only to be left with a complicated piece of kit and uncertainty of how to configure it and its features.

With a wealth of experience our engineers will work with you to understand how you need your phone system configured whether that be; hunt groups, voicemails, out of office hours, call forwarding or something else.

To discuss your requirements contact the team.

Many connectivity solutions are delivered on a ‘plug and play’ basis whereby you receive your router and simply plug it in to start using your connectivity.

With more complex solutions such as Leased Lines, EFM and Bonded configuration can be more complex and done incorrectly can leave you either without connectivity or with connectivity that isn’t performing as well as it should.

Our engineers have a wealth of experience in configuring connectivity solutions giving you peace of mind that you will be getting the best performance possible.

To discuss your requirements contact the team.

As an authorised and accredited Avaya partner we have built up over 15 years experience in supplying, installing, configuring, supporting and maintaining these telephony systems.

Because of this experience we are able to provide maintenance of Avaya systems even if we did not initially supply it.

Our maintenance service includes;

  • 24/7 system monitoring – eliminating 79% of potential faults before they have an impact
  • Site attendance – for faults that require a site visit our engineers are notified via mobile data communications, carrying pre-tested components our engineers are able to rectify faults within 4 hours

To find out more about our maintenance service contact the team.

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Client Testimonials

The installation of our phone system was very smooth and everything was explained very well. The customer after care service received since then has always been first rate, they regularly contact us to check that all is running smoothly with the system, and are quick to deal with any enquiries we have in a friendly and efficient manner. A very pro active company and one which we would highly recommend!

Deborah Ramsey, Managing Director, The JDM Group

As one of the country’s most successful and exclusive wedding venue company’s, it is essential our communication with brides, and venue security is handled by someone we trust. United Networks manage our phone system throughout our four sites, our phone lines, CCTV, and we have recommended them to a number of associates. Their knowledge and experience, as well as their efficient and affordable approach to helping us achieve our communication requirements has been excellent. From the initial discussion with UN, through to the after service support from the engineers, we have always felt confident we are getting the best service at the best price to achieve our high standard of communication with our clients.

Steven Hill, IT Manager – Tabor Group

We have been with United Networks since March 2011 and they were invaluable in their help when we moved to new premises. We have found all the staff to be extremely helpful and have drastically reduced our costs by moving our line rental and calls to them.

Sharon Hayley, Practice Manager – Seymour Vets

The service from the initial contact to installation and after care has been second to none. Our initial concern was the age and lay out of each buildings considering the age of the properties along with connecting the two hotels together on the same network. The installation was quick and trouble free along the depth of knowledge of the engineers. If there is ever an issue with the system the support is excellent in every way and always done with great efficiency. WELL DONE to Simon & his Team.

Simon Rowe, General Manager – The Bedford Hotel

Ten years ago we decided we needed a new telephone system. However we struggled to find an organisation which could advise us on the merits of one system over another. Most businesses wanted to sell us the make (generally singular) they stocked. United Networks were able to offer us a variety of manufacturers’ systems. They discussed our needs addressing potential future growth and data requirements. With their help, we selected what we thought would be a suitable system. Ten years on our system is still going strong. United Networks has been at the end of the phone to overcome any technical problems we have had; and have supported both us and the telephone system through out

Diana Leadbetter, Director – SDL Imports

The help and assistance that United Networks give my company is excellent! From Choosing them as our provider, through installation of the phone system to the ongoing customer care and maintenance. The relationship that the team have develop with us is outstanding and I never feel like I’m asking for too much assistance! Its always good to talk to them and as we connect more and more I am more assured that putting all my company’s communication needs through them was definitely the best decision!

Rob Ash, Proprietor – Prestige Furniture

It is a pleasure to confirm that United Networks have been excellent in responding to all our requirements, from inception to installation and an ongoing basis.
All staff have been professional, efficient, friendly and responded to all of our, sometimes quite challenging, individual requirements.
After sales service has also been excellent.
We would like to thank the team lead by Simon Stone. We look forward to a long and successful business connection.

Jackie Warrender, PA to the head – Stover School

We at the Regency Clinic are using a telephone service provided by United Networks, we have found them to be very helpful and always at the end of the phone to sort out any problems that we may have. We had a few teething problems at the start (probably due to user error!) but the staff at United Network were always patiently on hand to help us at all times. Their prompt and efficient response to any query was vital to keeping our business running smoothly.

Rob Grace, Director – Regency Clinic