fibre

BT’s National UK Network Suffers Serious Broadband Outage

2016-02-03T08:56:11+00:00By |News|

Reports are coming in of sporadic problems with gaining access to BT’s websites and also an apparent nationwide fault affecting broadband connectivity on their network, which at the present time does not appear to be hitting TalkTalk or Sky Broadband’s unbundled lines. According to a status update from AAISP, “BT have a major problem at the moment and lines which log off are unable to log back in again. Our TalkTalkservices are unaffected, and lines which stay online are unaffected. This looks to be a country wide problem affecting many ISPs.” A large number of UK ISPs that use BT’s services (e.g. BTWholesale) appear to be affected by the issue, which began at around 2 – 3pm. Sorry if your are experiencing network problems. Engineers are on site now. We will keep you updated. — BT (@BTCare) February 2, 2016 The hashtag #BTDown on Twitter is starting to trend and the advice right now is that if you’re connected then don’t reboot your router as you may struggle to reconnect. UPDATE 3:52pm Apparently the problems are also extending to the systems that ISPs use to interface with BT via Openreach / Wholesale, such as diagnostic services. We also note that BT.com is working (partly), but their Service Status page for consumer broadband is not. It’s a very unusual problem. UPDATE 4:03pm Anybody expecting an Openreach engineer to visit today may see delays (more so than usual) because even BT’s engineers are being affected by some of the system outages. UPDATE 4:06pm Services that make use of Vodafone’s unbundled broadband lines are also unaffected by this problem, much like Sky and TT. UPDATE 4:16pm Some consumers who managed to reach BT’s customer support have been told that the ETA for a fix is around 4 hours, which suggests that they know [...]

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UK Government to Debate Broadband Not-spots on Wednesday

2016-02-02T09:39:52+00:00By |News|

The UK Government’s Minister for the Digital Economy, Ed Vaizey MP, will on Wednesday hold a “not-spot summit“, which will bring broadband ISPs, mobile operators, politicians, the National Farmers’ Union (NFU) and Countryside Alliance (CA) together in order to debate how best to close the remaining gaps in fast broadband coverage. At present the Government’s Broadband Delivery UKprogramme is already working to push superfast broadband (24Mbps+) capable connectivity out to 95% of the United Kingdom by 2017/18 and BT expects that 96% may actually be delivered. But that still leaves 3-4% of premises left to wait for better connectivity, mostly in remote rural areas and a few urban pockets. The Government have already conducted a number of Market Test Pilots (MTP) in order to trial several alternative network approaches (e.g. fixed wireless access, fibre optic based and satellite etc.) and their £60m USC (2Mbps for all) subsidy for Satellite connections has also been expanded for use by at least one wireless provider (here). Never the less a coherent plan for closing the gap is still somewhat absent, but now might be the best time to debate this problem given. The Government are already consulting on a new approach to EU State Aid approval for future broadband contracts (here) and will shortly consult on proposals for a new 10Mbps Universal Service Obligation (USO). Matt Warman, MP for Boston and Skegness, said: “I am pleased that the Government is listening to concerns from MP and other groups about the variations in broadband coverage in both urban and rural areas, and is hosting the ‘not-spot’ summit to look at ways to improve coverage for families and businesses across the country. I have no doubt that the range of internet providers and interested groups will provide for an interesting and productive discussion on what [...]

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No Flood Delays as Cityfibre Resumes York UK FTTH Broadband Rollout

2016-01-22T14:40:28+00:00By |General|

Construction of Cityfibre’s joint roll-out of a new ultrafast 1Gbps capable Fibre-to-the-Home (FTTH/P) network with Sky Broadband and TalkTalk in the UK city of York (England) has officially resumed today after work was paused due to the Christmas break. Happily the recent flood had no impact. BTOpenreach’s own local phone and broadband infrastructure was badly hit when the River Ouse, which enters the city from the west before meandering down to the south, broke its banks last week and left many premises underwater. BT’s York telephone Exchange also suffered a serious power failure, although this was resolved a day or so later. By comparison Cityfibre told ISPreview.co.uk of their delight in being able to report that “all council and customer services running over our metro network in York have remained fully operational, continuing to serve the city despite the terrible flooding in recent weeks.” Similarly the new FTTH network in the city saw no reported outages or from trial customers. John Franklin, Cityfibre’s Engineering Director, told ISPreview.co.uk: “All our pure fibre networks are designed and built to ensure that they are at minimal risk of failure due to flooding. By ensuring no active components are located outside the customer premises and our exchanges, the remaining fibre components are unaffected by water ingress and continue to provide critical services when submerged in flood waters. As we continue to roll-out the UK’s alternative national infrastructure, our networks are not only delivering a new generation of internet speeds but also demonstrate their increased resilience when compared with traditional copper networks.” Admittedly Cityfibre’s network in the city is not yet to the same scale as BT’s local infrastructure; although it’s a good start to see that they didn’t have any problems. Now if they could just get Phase 1 complete and confirm when the rest of the city will be reached.

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