Over the years, United Networks has built up a strong reputation for being professional, hardworking and friendly, whilst remaining competitive and focused.
GO GEOTHERMAL, COUNTY DURHAM
After United Networks installed our new Avaya system, the quality of service has risen dramatically, far beyond what we could have imagined. When we were running with our old BT Versatility over VOIP we would drop on average 6 calls a day (which was of course unacceptable), after 3 weeks since the installation of the AVAYA system there hasn’t been a single dropped call. Well worth the money and the service provided by United Networks is exceptional.
GLIDDON FORD, DEVON
I would like to take this opportunity to thank you and United Networks for the speed, dedication and commitment to upgrading our phone system last week. Over the last 9 months I have spoken to 6 different telecom providers and United Networks were one of the shortlisted companies. When our old Meridian system failed last week they had an engineer on site to try and assist us within an hour. Subsequently our system was beyond economical repair and I feel United Networks went beyond the call of duty to install a new IP Office system into the evening in order for us ensure there was no downtime during working hours. Once again I would like to thank you and your engineering team for the professionalism, speed, dedication and due dilligence shown to us and look forward to a long business relationship.
COGNOS LTD PART OF IBM, BERKSHIRE
Cognos Ltd first started working with United Networks in 2003 and during these last 9years we have worked alongside United Networks on numerous projects and activities. I am always pleased to work with them and they are our preferred service provider for all Office cabling, Datacentre builds, PBX Maintenance, Voice Traffic and other Telecoms work. I have found the service to be of extremely high quality and our relationship with United Networks has gone form strength to strength. I consider them a partner and success in our projects relies on us having a trustworthy and dedicated partner. I would have no hesitation in saying that United Networks stand head and shoulders above my other service providers that I have had dealings with. Their account management really sets them apart and I have full confidence in my account manager and team. I am really delighted with the way my account is managed and United Networks stand out as a company that see the importance in Customer Service. They always help and really make the difference in a highly competitive market. We are confident that United Networks offer us a great deal and more importantly we receive an excellent service. Using United Networks has allowed me to focus on the Cognos goals instead of managing a service provider. I would have no hesitation in recommending them.
Click below for details of our most recent case studies: